OPSFLOW OPERATIONS / HOUSEKEEPING

Housekeeping QA & Room Inspection Hub

Live room inspection audits, quality performance scoring, and maintenance handoffs.

TODAY'S INSPECTED ROOMS

42 / 68

61.7% Completed

PROPERTY QA PASS RATE

94.2%

+1.8% vs last week

Target: ≥90%

AVG CLEAN-TO-INSPECT

24.5 min

Target: <30 min

HEAVY TURN ADJUSTMENTS

7 Rooms

Opryland LII Friction

WORK ORDERS GENERATED

3 Tickets

Engineering Dispatched

Live Inspection Feed & Room Audit Queue

Real-time updates synced with floor supervisor handhelds

LIVE SYNC

All Rooms (68)

Needs Inspection (26)

Passed (38)

Failed / Re-Clean (4)

Suite 402 • King

Attendant: Maria Santos

Departure

Heavy Turn (+15m)

98% Pass

Insp: J. Miller

Room 312 • Dbl Queen

Attendant: David Kim

Stayover

94% Pass

Insp: J. Miller

Suite 501 • Presidential

Attendant: Elena Rostova

Departure

Heavy Turn (+30m)

W.O. #1042 Linked

76% Fail

Insp: S. Vance

Room 218 • King

Attendant: Marcus Chen

Stayover

88% Pass

Insp: S. Vance

Room 104 • ADA Queen

Attendant: Sarah Jenkins

Departure

100% Pass

Insp: J. Miller

Attendant Quality Scorecards

Ranked by trailing 30-day QA audit compliance

ER

Elena Rostova

18 rooms completed today

96.4% QA

Top Tier

28.2m MPR

MS

Maria Santos

16 rooms completed today

95.1% QA

29.4m MPR

DK

David Kim

15 rooms completed today

92.8% QA

31.0m MPR

MC

Marcus Chen

14 rooms completed today

89.4% QA

Coaching Active

34.5m MPR

Top QA Deficiencies & Trends

Most common checklist flags across current shift audits

High-dusting lamp shades

14% of audits

Under-bed item sweep

9% of audits

Bathroom chrome spot polish

6% of audits

Glassware restock

4% of audits